• Contact me with the contact form and explain to me your level and objectives/goals.

• We will make an apointment for a trial lesson.

Getting ready for your German online lesson is super easy. Just download the free software from here (or zoom app), create a free Zoom account and you will be ready to go in minutes! If your computer does not already have a built -in microphone (and/or camera), you may need to purchase a microphone (and/or camera + headset). You can even use Zoom from your smartphone or tablet.

Zoom is a communication platform that allow users to connect with video, audio, phone and chat. Using Zoom requires an internet connection and a supported device.

Choose the package and you will receive a corresponding invoce which contains all the bank details for the transfer.

Sure! Lessons booked can be postponed or cancelled at no cost at at least 24 hours in advance.

Lessons can be cancelled or rescheduled less than 24 hours in advane will be charged!

If there are technical problems on the teacher's side the lesson or lost time will e made up for.

The lesson will considered void if the student does not appear by 15 minutes after the scheduled start time. That specific class is subsequently not reschedulable.

Yes, but there is plenty of time to use your hours and in order to insure a positive outcome and a good learning experience it is important to be consistent and practise in continuous blocks.

• the 10 and 20 credit package expire after 16 weeks

• the 40 credit package expires after 27 weeks

A minimum of an average of one hour per week is advised. However, I do understand we all have private lives and unexpected situations sometimes occur, so in these cases an extension of the expiration date can be discussed on a case by case basis.

If any problems occur with the sound due to an intermittent internet connection, weak wifi signal, faulty computer equipment or Zoom program issues, the interrupted lesson can be rescheduled (generally a determination is made within the first 15 minutes whether to continue or re-schedule if necessary).

When it is an isolated problem the lesson or time lost will be made up wihtout any additional cost thus you will never miss out on a lesson due to technical problems!

Some recommendations to optimize audio and video quality:

• Make sure ZoomVideo Communications is kept updated. Find the latest version of Zoom here.

• Wear headphones/headset. If you hear echoes in the audio it can be because the other party's speaker are too loud and generating feedback. Wear headphones and the echoes should subside instanly!

• Adjust the light. Ample front light can mean the difference betweentalking to a real person and talking to a grainy ghostly silhouette.

• Minimize ambient noise. Try to create a quiet, classroom-like environment while you are having a lesson.

• Close other programs during the lesson. Overloading your internet capacity with open programs could worsen audio and videio quality.

• Use ethernet cable instead of wifi. Ethernet will give you a much smoother, more consistent experience.

• Ensure other users of the same internet connection are not uploading or downloading movies, music, or large files in the background.

• Disable backup software temporarily while on the call.